Alkaline Water FAQ | Frequently Asked Question's

Which are the Alkaline Water frequently asked questions? Click here to learn more about what makes alkaline water much better than regular water.

What is Alkaline Water?

Alkaline water is water that has a pH higher than 7.0. However, just because water has a pH higher than 7 doesn’t automatically make it alkaline water that is good for you. The method in which alkalinity is achieved plays a significant role in whether or not alkaline water is actually beneficial to you.

In Designer WaterTM, our water’s alkalinity of pH 10 is achieved with a proprietary ionization process, one that creates a highly beneficial and supercharged ionized alkaline water. This process to achieve alkalinity is much superior to alkalinity achieved by other processes used by inferior alkaline water manufacturers, such as dissolving of natural minerals or dissolving of Sodium Hydroxide.

What is Ionized Alkaline Water?

Water contains minerals that contain ions. Ions are atoms that are either positively or negatively charged. Ions with positive charge make a water acidic while ions with a negative charge make water neutral or alkaline. Ionized alkaline water like Designer WaterTM is water wherein an ionization process results in a negative ion water base, making the water highly alkaline.

Why is Designer Water Better for Me?

Designer WaterTM is water with a perfectly alkaline pH of 10. What makes Designer WaterTM special is that the process to achieve an alkalinity of pH 10 is a proprietary supercharged ionization processes. The result is water that is both ionized as well as alkaline, giving your body hydration from alkaline water that provides a host of great benefits for your health, wellbeing and vitality.

How is Designer Water Produced?

Designer Water uses proprietary technology and processes that converts ordinary tap water into its trademark pH 10 alkaline water.

It entails a 5-stage purification process of tap water;

  1. Micron filters remove suspended particles from water
  2. An activated carbon filtration system removed organic chemicals, chlorine and its by products, pesticides and herbicides, significantly improving water’s taste and odor
  3. A sophisticated reverse osmosis (RO) system is used to remove 99% of dissolved solids such as salts, metals, heavy metals, cysts, viruses or bacteria
  4. Filtered water is then infused with trace amounts of our proprietary alkaline blend, that includes potassium, magnesium, calcium and sodium
  5. A proprietary ionization process is used to supercharge the water, creating a negative ion base that results in water with a high alkaline value of pH 10
What does Designer Water taste like?

Designer WaterTM tastes exactly like water, but with a light, smooth and refreshing taste to it. You probably are worried about taste as you might have associated a high level of alkalinity with water used in batteries. Designer WaterTM is not like water used in car batteries! Using a proprietary ionization process, Designer WaterTM produces water that does not have even a trace of a metallic taste to it. Just a natural and refreshing taste!

Can I Store Designer Water in the Refrigerator?

Yes, of course. Designer WaterTM can be consumed cold, after being stored in the refrigerator. Whether or not Designer WaterTM is refrigerated does not make a difference to whether the pH 10 alkalinity of the water is maintained.

Can I Store Designer Water at Room Temperature?

Yes, Designer WaterTM can be stored at room temperature. With a stable shelf-life of up to 3 years, Designer WaterTM can be safely stored in your pantry, refrigerator or cabinet in your home, even when not refrigerated.

Will Designer Water Lose its Alkalinity if it is Heated?

Designer WaterTM remains largely unaltered by heat and is a great choice of water to make hot beverages like tea or coffee. Alkalinity is very marginally affected when Designer WaterTM is subject to heat. But, the benefits of Designer WaterTM are never ever compromised, even when heated.

Why Won’t pH Strips Show Designer Water as Alkaline Water?

pH strips or litmus strips, commonly used to test pH of urine or saliva need Total Dissolved Solid (TDS) of at least 150 ppm to provide an accurate reading. Designer WaterTM is very pure and has TDS levels of less than 50 ppm, which means that its pH cannot be tested by pH or litmus strips that are meant for liquids that are impure.  

To test Designer WaterTM, we recommend that you use a calibrated pH meter.

Why is Designer Water Only 99.99% Pure and Not 100% Pure?

Water purity is measured by measuring the amount of TDS (total dissolved solids) in water. In Designer WaterTM, our filtration process actually achieves 100% purity. But, we deliberately add back a proprietary blend of minerals to create an alkaline base. This deliberate addition of trace amounts of solids increases the total dissolved solids in our water, thereby reflecting in a 99.99% purity score, as opposed too 100%.

However, one must understand that Designer WaterTM with its 99.99% purity is as good as or better than 100% pure water, as beneficial alkaline elements are added to our water.

Are Designer Water Bottles Recyclable?

Absolutely. Designer WaterTM’s plastic bottles are not just recyclable, but are graded as virgin PET-1 bottles, the type of plastic that is most recycling-friendly. Our bottles can be recycled at any certified recycling facility in South Africa.

Our bottles are also BPA (Bispehnol A) and phthalate free.

Does Designer Water Contain Fluoride or Chlorine?

No, Designer WaterTM does not contain fluoride or chlorine.

Is Designer Water Better than Water Provided by In-Home Treatment or Filtration Systems?

Yes, Designer WaterTM is purer and more beneficial than water provided by in-home treatment and filtration systems. In-home filtration or water treatment devices like below-counter filters or water ionizers usually use only a one or two step purification process.

Designer WaterTM on the other hand is produced by a 5-step filtration process that includes micro-filtration, carbon filtration, reverse osmosis, alkaline infusion and then with a final proprietary supercharged ionization process, resulting in 99.99% pure water, a purity level far superior to what can be provided by in-home filtration systems. Moreover, Designer WaterTM is produced in an ISO 22000 manufacturing plant, ensuring maximum quality and adherence to very stringent health and safety laws.

Will Designer Water lose its alkalinity when it passes through an acidic stomach?

Designer WaterTM is largely unaffected by the stomach. The human body is designed in such a way that some of the water you drink is absorbed into the body even before it reaches the stomach. Even when water reaches the stomach, it remains largely unaffected by the stomach’s hydrochloric acid as the stomach simply does not produce acid when you drink water.

Additionally, only a part of your stomach contains hydrochloric acid, allowing most of Designer WaterTM that you drink to pass through to the intestinal tract, where its benefits are reaped. Several published Japanese studies have shown that alkaline water like Designer WaterTM, significantly improve gastrointestinal health, thereby proving that alkalinity of such water is not affected when passed through the stomach.

Further proof is the fact that hundreds of customers of Designer WaterTM have personally testified that their urine pH has become far more alkaline than normal, after they have consumed Designer WaterTM.

What is the Proof that Designer Water is Safe to Drink?

Designer WaterTM is produced in a certified ISO 22000 facility. This essentially means that our water is produced in a facility free of microbial contamination. An ISO 22000 certification is only awarded to those facilities that meet very stringent international requirements relating to cleanliness and compliance with numerous health and safety protocols.

In addition to being produced in a microbe free facility, Designer WaterTM takes the extra precaution of filling every one of our bottles with a trace amount of ozone gas, as a second preventative measure to eliminate microbial contamination. These trace amounts of ozone eliminate microbial contamination, if any, before converting to oxygen form in the water, making it perfectly safe for consumption.

Designer WaterTM has also been rigorously tested for shelf life longevity, being certified as safe to drink for 36 months from the date of bottling, whether or not it is refrigerated.

Is There a Limit to How Many Bottles of Designer Water I Can Drink in a Day?

There is no maximum limit to the amount of consumption of Designer WaterTM. It is completely safe for one to replace their entire regular water consumption with the consumption of an equivalent amount of Designer WaterTM. Designer WaterTM recommends the consumption of 800 ml per 25 kg of body weight as the recommended water consumption per day. If one is involved in rigorous exercising, they can add 1 liter for every hour of exercise to the normal recommended amount of 800 ml per 25 kg of body weight.

The Designer Water I Bought Tasted Like Plastic? What Should I Do?

Designer WaterTM DOES NOT have a plastic taste. However, on very rare occasions, improper storage methods result in our plastic bottles being exposed to an unreasonable amount of sustained heat, which can result in the water acquiring a slight plastic taste.

If you have drunk such water, there is no need to panic. The PET plastic bottles we use are free of BPA which means that Designer WaterTM remains safe to drink, even after exposure to heat and even if it has a slight plastic taste.

However, if your Designer WaterTM has a plastic taste, you are entitled to a full and free replacement. We at Designer WaterTM take quality very seriously and do not want you to consume plastic tasting water caused by improved storage methods. Give us a call at +2787 550 1231 and provide us with the batch code on the affected bottles and we will send you a full and free replacement of all bottles affected.

We will also ensure that we follow up with the concerned parties in our distribution channel, to ensure that the problem is never repeated, ever again.


We Hope You Learned Alot From Our Alkaline Water Frequently Asked Questions. If you Need More Assistance please contact us

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alkaline water frequently asked questions
Customer Testimonials

An amazing product. Suitable for the entire family including your pets. Look no further for natural way of good health. Alkaline water is the best.” Gina Gabriel

“Best water ever” Thandor Mvubu

“Best water money can buy” Nazeera Kalla

“Best water ever” Pakama Poqela

“The best bottled water, tastes great, and healthy too” Alora Reine

“Good day, my name is Tanya, just something to ad to list, i suffer from endometriosis for many years and it's painful, since i started drinking Alkaline water my pain is gone, so no more painkillers for me. Thank you” Tanya Horn

“It’s not a scam. I drank this water, it’s amazing” Ben Khan

“Either way, whether designer water is taken as just water or water that designs you, the truth will surface that designer water is by far a water that can design your health better. It has been a long time of trying so called “pure water” on the market and the constant waiting to experience noticeable results in health that I can without doubt never seem to fail to remember to stock up on designer water as it is water that designs your health as you would like it to be. Some  “Pure waters” have been true to form whilst others were disappointingly worthless. That all became much clearer when I choose to try the “Designer Water.” Even the pure waters I have faithfully drank cannot compare with the feeling of genuine vitality I experience drinking “Designing Water.”

All long awaited health benefits I expected from the daily consumption of the usual daily selling waters does not bother me anymore since I tried designer water. It’s label of benefits and the benefits one feels from drinking it fit together truly as it puts out to be. I have without doubt in a short space of time since drinking designer water felt a definite turnaround with energy and all round much needed vitality, amazingly it goes a longer way than all the rest of the waters I have tried. I found excellent measurable and amazing self-evident results from consuming designer water, thankfully I need much less amounts of the usual tap water needed to be consumed per day to feel noticeably vital considering my often hectic and unpredictable work, family and social schedules. It not only tastes lighter, smoother and greater but also my nagging gout, acid reflux and overall bodily feeling have been “upgraded,” so to say, thanks to designer water.

I am still pleasantly surprised by the benefits I have definitely noticed from drinking designer water and would not hesitate to recommend anyone to try for themselves the undeniable overall feeling and improvement in health from it.” Adeela Morning John. I would like to share a testimony from a senior environmental Health practitioner

I absolutely loved my Designer Water it definitely helped with my acid reflux so much so that I did not need to take heart burn tablets.... I also felt it gave me more energy as it was helping my liver with detoxing as I was taking all the tablets for my back .... we are just down with cash at the moment as no jobs are coming in for Michael and we are stressing but know that Hod is in control... as soon as we get some cash flow in I will definitely get again ❤❤

“I like this water” Kearabilwe Vusani

“I love Designer Water 💦” Shawn Jones

“This is the fantastic product that I sell in Sedgefield and Wilderness!” Lesley Joan Roberts

“You cannot go wrong to register and join this awesome family” Jan Botes