Designer Water FAQ. 34 questions. Straight answers.

Designer Water pH10® is a premium alkaline water produced through a 14-stage advanced filtration process. The result is exceptionally pure water at pH 10 with a smoother taste and an enhanced mineral profile that includes calcium, magnesium and potassium.

Three things set us apart:

• Filtration rigour. Our 14-stage process includes sediment filtration, activated carbon, reverse osmosis, UV sterilisation and ozonation.
• Verifiable pH 10. pH describes the water’s acidity or alkalinity. A higher pH does not establish a medical benefit.
• Mineral profile. Calcium, magnesium and potassium are added during mineralisation. Every batch is tested.

We offer a full range for every need:

• 330ml: compact, on-the-go hydration. Case of 24.
• 500ml: daily use, perfect for gym bags and desks. Case of 24.
• 750ml (sports cap): built for active lifestyles. Case of 12.
• 1 litre: all-day hydration. Case of 12.
• 5 litre: family and office use. Case of 4.
• 10 litre: bulk buyers and events, available while stocks last.

Cases from R211. See the full range and prices →

You can buy through:

• Our online shop: designerwater.co.za
• Master Distributors: our distributor network across South Africa
• Waterpreneurs: over 5 500 independent Waterpreneurs carry Designer Water across South Africa

Find a distributor near you →

Store it in a cool, dark place away from direct sunlight. Once opened, drink it within 7 days for the best taste. Sealed and stored correctly, Designer Water has been independently verified to keep its quality for up to 3 years.

This is completely normal and safe. The white particles are naturally occurring minerals, mainly calcium and magnesium, that can become visible with temperature changes. It is a sign of the water's mineral-rich composition. Shake gently if you prefer.

pH strips are designed for liquids with a higher level of dissolved solids (TDS), typically above 150 ppm. Designer Water is exceptionally pure, with TDS below 50 ppm, so standard pH strips cannot give an accurate reading.

To test our pH, use a calibrated pH meter. That is the same standard our quality lab uses.

Yes. Designer Water is safe to drink daily. If you are new to high-pH water, start with a glass or two a day and increase as you feel comfortable. As with all water, the key benefit comes from consistent, adequate hydration through the day.

For pregnancy or breastfeeding, discuss the bottle’s mineral information with your healthcare provider if you need individual guidance. Our quality credentials describe bottled-water and food safety standards, not a pregnancy-specific assessment.

Yes. Many of our customers use Designer Water for cooking and hot drinks. The smoother taste profile and low TDS can improve the flavour of coffee and tea by reducing bitterness.

Yes. The purity of our 14-stage filtration process makes Designer Water safe for the whole family, including children and pets.

The Waterpreneur programme lets you start your own water business by selling Designer Water in your community. You buy stock at reseller pricing and sell to your own customers. Your selling price must cover your stock and other costs. Every pack includes step-by-step training, a certificate and WhatsApp sales scripts.

You choose the pack that fits your budget:

• Starter Pack, R539 (3 cases · 40 units · 3 sizes)
• Growth Pack, R829 (5 cases · 76 units · 3 sizes)
• Business Pack, R1 469 (10 cases · 144 units · 3 sizes)

No franchise fees. No monthly fees. No contracts. You buy stock when you need it.

No. The training guides you from your first conversation to your first sale, even if you have never sold anything before. You also receive WhatsApp sales scripts, proven templates that help you start conversations and close orders.

You buy stock at wholesale and sell at retail. Deduct your transport and selling costs from the difference to work out your profit. Each pack includes a variety of sizes so you can find out what your local market wants: 500ml for taxi ranks and gyms, 1L for offices and homes, 5L for families. Once you complete the training, you qualify for 40% off current RRP on qualifying reorders.

Results may vary. Earnings depend on individual effort and market conditions.

If you want to test the waters with the lowest risk, start with the Starter Pack (R539). If you want to build momentum faster with more stock and better margins, the Growth Pack (R829) gives you the best balance. The Business Pack (R1 469) is for people ready to go all in from day one.

No. There are no monthly fees, no franchise fees and no lock-in contracts. You buy stock when you need it. This is a business opportunity, not a subscription.

After checkout, your collection point is confirmed. You collect from our Midrand head office or from your nearest authorised Master Distributor. Find your nearest Master Distributor →

Once you complete the included training, you unlock 40% off current RRP on qualifying reorders, whichever pack you started with.

No. This is a business opportunity, not employment. You are not employed by Designer Water. Your results depend entirely on your effort, pricing and local demand.

Over 5 500 active Waterpreneurs operate across South Africa, supported by participating Master Distributors and collection points.